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Extension Mobility Error Codes


If your network is live, make sure that you understand the potential impact of any command. Check that the URL is correct. Home Skip to content Skip to navigation Skip to footer Worldwide Home Products & Services Support How to Buy Training & Events Partners Guest Search Worldwide [change] Log In Account This shows the IP phone to which the user is logged into and, once you find the phone, you can also log off the user from the phone itself. his comment is here

The issue is only in the Publisher. The feature no longer requires the Cisco CRA engine. Once the virtual web is created, the system variables for ClassPath must be added to allow the SAX parser to perform its tasks. See More Log in or register to post comments Surendra Thakur Wed, 07/08/2015 - 03:07 Thank you Marcelo for your response.. Maximum Number of calls is defined as 4, Busy  trigger 2.

Extension Mobility Login Is Unavailable (22)

Based on what method of directory integration is used, troubleshooting can vary. In the Logs, i can see the error "The user is inactive in LDAP" but the user is active in AD and checked the service accounts everything fine. if you press conference again then another phone call is going on hold. If you run CRA Server 2.2.(3a) or earlier, and use the Active Directory Plugin, check to make sure the user is located directly underneath the User Base, and not under a

Unable to apply the Extension Mobility feature to an IP phone and receive the error "Already logged in to another phone" Problem: When you try to apply the Extension Mobility feature The error tells me that it is to do with EMCC and they are not configured for this, any ideas ? All other trademarks, including those of Microsoft, CompTIA, Juniper ISC(2), and CWNP are trademarks of their respective owners. Powered by vBulletin Version 4Copyright ©2000 - 2016, Jelsoft Enterprises Ltd. Extension Mobility Login Is Unavailable (23) If not, update users with device profiles for Extension Mobility login. "Login unsuccessful [9]" error message is generated on the phone.

We synchronized with Microsoft AD. Extension Mobility Service Url As a result, the login request is never seen by the application. I still don't know what the exact hack count setting is or whether it is customizable. The phone is configured for Extension Mobility and the Log Out Profile is Use Current Device Settings.

For Cisco CallManager releases 4.0 and later use http:\\cm_ipaddr\emservice\jsp\Tools\sampleloginapp.jsp. Extension Mobility Error 23 Extension Mobility logs out user after a few minutes, before the configured time. Check to make sure the Application Engine is running. Note:This error can be related to one of these problems.

Extension Mobility Service Url

Login unsuccessful Error [12] Users are unable to log in to Extension Mobility and receive the "login unsuccessful error: [3]" or "error: [10]" or "error: [2]" after installing the Active Directory both the calls are not joining. When not logged in EM. Extension Mobility Login Is Unavailable (22) Refer to this video on the Cisco Support Community for configuration details: Extension Mobility Cross Cluster Configuration Related Information Installing and Configuring Extension Mobility Using Either: Extended Services 2.2; CRA 2.2 Extension Mobility Login Is Unavailable (25) Next, follow the steps to allow Microsoft IIS to control the password for Anonymous devices.

Solution: Reselect the phone, add the services on the phone and update the phone configuration. this content Problem: The phone device used does not have the services selected. Please try the request again. Problem: The User Profile did not have any services associated with it when loaded on the phone. Cisco Extension Mobility Host Not Found

I was surprised to see no hit on Google also. In order to resolve this issue, you need synchronize the clock on all servers or configure ntp in the cluster for time synchronization. conference call is working as expected. If you choose Use Current Device Settings, the system creates the file ADPxxxxxxxxxxx.cnf, where xxxxxxxxxxx is the MAC address of the device configured for Extension Mobility.

The profile ID is the Extension Mobility device profile to log in. Extension Mobility User Locked 214 Copy these files from the C:\CiscoWebs\OldLoginService\ to the C:\CiscoWebs\LoginService\ directory. errorResolution:-Verify that the Cisco Extension Mobility service is running by choosing Cisco Unified Serviceability > Tools > Control Center—Feature Services.Error [25]-User logged in elsewhereResolution:-Check whether the user is logged in to

I have tried other phones in the cluster and it is also happening to them as well.

Here are the steps and where to look for the problem. Make sure that an entry exists for the Password field, and that the userID is CCMSysUser. Cheers Leslie ryanhuff at outlook Nov27,2014,8:30AM Post #2 of 5 (3634 views) Permalink Re: Extension Mobility login is unavailable (23) [In reply to] Is the phone subscribed to the Extension Mobility Service? Extension Mobility Error 214 Paul holds a bachelor's degree in computer engineering from the University of Miami.

Check if the users have device profiles associated with them under the User Configuration > Extension Mobility page. Check the application user ID in Cisco CallManager has Enable Authentication Proxy Rights selected. The SEP000011112222.cnf file is created from the JoesMEProfile.cnf file. check over here Powered by Blogger.

Also verify that DC Directory replicates between servers. Select Start > Programs > Administrative Tools > Internet Information Services (IIS). Also, ensure that voice VLAN is configured correctly. A user is locked if you have a non-empty figure under the Time Locked due to Failed Logon Attempts section.

The userid of the Extension Mobility user logged in is shown as None. Restart the Cisco Tomcat Service on all the servers and start first with the publisher. error". Resolution:- Error[201]-Authentication error Resolution:- Error [22]-Dev.logon disabled Resolution:- Error [205]-User Profile Absent Resolution:- Error [208]-EMService Conn.

Problem: The form.jsp that is sent to the phone for the login is not able to resolve the port to be used for the login. Also check the DC Directory on the CRA server for replication issues. Check if the users have device profiles associated with them under the User Configuration > Extension Mobility page. When you launch the Extension Mobility (EM) service on the IP phone, this error message appears: Login Unsuccessful Error:[101].

Complete these steps: Launch the ADSI edit utility in order to directly look at the attributes in the Active Directory for the user that has a problem with association. Login unsuccessful Error [12] Problem: When logging into an IP phone enabled with Extension Mobility, the login fails and the phone displays Error[12]. in the United States and certain other countries. Logout (hotelout.aef) Complete these steps to logout: Click Services.

If login fails, then the problem is not related to Extension Mobility.