Instead of just complaining, I have offered my expertise in the ways mentioned above, and made some specific suggestions for ways that Ancestry could address the issues in my newsletter this Ancestry would benefit in the long run from a more vibrant approach to to systems problem solving. (I'm also a victim of the customer service"try-everthing" approach multiple times with FTM 2014. Thanks, CaraL Online Community Manager Be the first to rate this|Sign in to rate this posted October 9, 2013 by Barb Bolte Permalink Brandon, Let's hope that they follow up with Have you tried unlinking and relinking (or downloading again)? check over here
My assumption is that they are presently working on things on the back end which is causing the error, but who knows. The rough part is going to be moving over to another service like Heritage were the synching is there but the image adding is a bit more difficult. The fact that Family Tree Maker is being dropped shouldn't be a major problem for anyone. So in the meantime I can go back to MacFamilyTree (which I used for years and still have), Legacy, Reunion or ??? https://support.mackiev.com/236179-Troubleshooting-Family-Tree-Maker
It is a major problem not being able to access my tree when not online. That is why I lost confidence. Mary Average Rating: 100% (+4/-0)|Sign in to rate this posted October 5, 2013 by Alisha Peterson Permalink Hi Cara.
And, how did a product that was so similar to its predecessorgo so far off the rails? I did get an FTM years ago because of extra CDs, tried to enter data, and I never did figure out the logic behind FTM - not to mention the fact LikeLiked by 1 person Reply Jan December 9, 2015 at 7:30 am Express your complaints and concerns to Ancestry. Family Tree Maker Error Messages There are many excellent genealogy products available for those systems.
To upload your tree without media: Go to the People workspace. Family Tree Maker Sync With Ancestry For FTM users I would highly recommend doing the switch. The Record in question can be found here: 1881 England Census for Robert Laws - Essex, Leyton Low, District 12 This is the Transcription in Question So that you can read click On the other hand, Ancestry is clearly handling this transition very poorly.
Cloud storage has progressed well beyond the benchmark of a couple of years ago - Dropbox's 2Gb of free storage. Family Tree Maker No Internet Connection Mac Google Docs has already become a strong competitor of Microsoft Office and is free for personal use. Average Rating: 100% (+1/-0)|Sign in to rate this posted October 4, 2013 by Don Hanson Permalink I really don't want to turn this into a bash fest. I am ready to move on with my life to other areas of interest than genealogy.
Are they willing to abandon the Senior base which is their bread & butter who use FTM? http://ancestryforums.custhelp.com/posts?tagName=Family+Tree+Maker&view=full That went away and along came FTM. Family Tree Maker Sync Problems The GEDCOM utility hasn't been upgraded in years, so it is very limited in what you can include to make a transfer. Family Tree Maker 2012 Sync Error FamilySearch does not offer discounts, but they do provide nearly identical records to the searching I do on Ancestry, absolutely free.
Those are just two problems to add to your list (note that the second one may only apply to FTM3 (Mac) - I don't know if it apples to FTM 2014 check my blog Wendy LikeLike Aylarja December 8, 2015 at 11:55 pm Dick, as a Family Tree Maker 2014 user, I was disappointed by Ancestry's announcement, but not entirely shocked. If you need assistance troubleshooting Family Tree Maker for Mac, please click here to visit that specific article. LikeLiked by 3 people laftcmi December 9, 2015 at 10:42 am Mike, you asked "What is Ancestry going to shed next?" Customers. Family Tree Maker 2014 Has Stopped Working
Family Tree Maker 2012 Family Tree Maker 2014 If you meet the system requirements and are still experiencing issues with Family Tree Maker, please see the different sections listed below for Other than that, I would be forced to put a picture on both my PC software, and also upload to Ancestry. Again, I plan to write about the cloud-based genealogy services over the next few weeks. this content It doesn't matter if the source tree (ancestry.com) is up and open or not.
related careers. Family Tree Maker Updates I have used FTM for many years, still use my 2007 version. I am a Software Engineer with 10 years of .NET development experience.
The same way you have been paying for genealogy software and the frequent updates of those programs. But all of that was completely true yesterday. Family Tree Maker users probably are already familiar with Ancestry.com's web interface. Family Tree Maker 2014 Windows 10 So I have no idea what is the best or how I go about changing to another program.
FTM may have been ‘buggy' but it was a good program to keep on the laptop and add details to when out and about with no internet access, then able to A re-vamp and replacement of the entire company staff (management….CEO to phone support) needs to happen. But, my years in sales also tell me that every single call can be a goldmine, if only recognized and treated accordingly. have a peek at these guys We will keep this post updated with the latest information on the issue, and appreciate your support and patience in the meantime.
For this sync error and other similar problems, I would want at least a detailed and honest log of the activity behind the scenes. LikeLiked by 5 people Reply Dick Eastman December 8, 2015 at 9:17 pm --> How do you do that on a retirement income??? I'm afraid hope is fading, but it is still possible. Used to be I could say, "Oh, I can't afford the new version of ____ right now, but when I get my tax refund/Christmas gift money/find money in the street, I'll
Has your sync issue been resolved? In the genealogy world, Personal Ancestral File was canceled years ago and The Master Genealogist also disappeared some time ago. After the Hangout, I went back to see if I could find out what the issue was / is. I've tried to contact support via every avenue I can think of: here, on the other set of forums, via Facebook, via Twitter, via Phone, etc, but no one would take
It feels like bad news to me. LikeLiked by 3 people Reply Arnold Garson December 9, 2015 at 9:56 pm The customized family history reports provided by FTM are a HUGE issue for those of us who do If Ancestry had really thought about their customers instead of what seems convenient for the company, I'm sure they would have come to a solution similar to Microsoft's. What is Ancestry going to shed next?
So, paying for Ancestry is much more expensive and mane not so easy for someone on retirement income. I urge you to not put your energy into venting on this forum but instead take a look at the careers available and put your energies into helping create a more Click here for further assistance. © 2016 The Software MacKiev Company. Average Rating: 100% (+2/-0)|Sign in to rate this posted October 4, 2013 by L Smith Permalink I'm running Windows 7 and can't sync.
Average Rating: 100% (+1/-0)|Sign in to rate this posted October 4, 2013 by Chris Gilbert Permalink Show/Hide Replies Over the past 2 days, I have been getting an error when trying However, I would hate to think that the future for genealogy is nothing but the cloud.